Shipping policy

Shipping Policy

Last updated: August 24, 2026

Processing Times

Most items at Luxe & Linen Co. are made-to-order with a 3-week turnaround time from the date your order is placed. This allows us to offer a wider selection while keeping our inventory lean and our prices accessible.

Once your order is ready, it will ship within 1-2 business days. You will receive a shipping confirmation email with tracking information at that time.

Shipping Methods & Rates

We ship nationwide via standard shipping. Shipping rates are calculated at checkout based on your order total and delivery address.

Local Pickup

Local pickup is available in the Henning, Tennessee area. If you'd like to arrange local pickup, please send us a direct message on our Facebook page before placing your order so we can coordinate details.

Order Tracking

Once your order ships, you'll receive an email with a tracking link. You can also track your order status through your account on our website.

Preorder Information

When you place a preorder, your item is reserved and will be produced or sourced specifically for you. The 3-week turnaround begins from your order date. If there are any delays beyond the standard timeline, we will notify you promptly via email.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect or incomplete address provided at the time of purchase. If you need to update your address, contact us as soon as possible at support@luxeandlinenco.com.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or the expected delivery date) at support@luxeandlinenco.com with your order number and a photo of the damage. We will work with the carrier to resolve the issue.